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Job Title: Operation Support
Duration: Long Term
Required Skills:
Minimum of 5 years’ experience supporting software applications.
Strong debug/troubleshooting skills.
Basic knowledge of JAVA and SQL queries.
Experience of working in production support projects (this will be an added advantage)
Effective communication skills; verbal, non-verbal and written.
High Level Tasks:
Troubleshoot errors and application issues with internal teams and external stakeholders
Provide support to the entities during the integration and post live
Provide support to call center agents in case of production issues
