Log In
Sign Up
Job Summary
Answer telephone, screen and direct calls
- Take and relay messages
- Provide information to callers
- Greet persons entering university
- Direct persons to correct destination
- Deal with queries from the public, staff, faculty, parents and students
- Ensure knowledge of staff movements in and out of organization
- Monitor visitor access and maintain security awareness at all times
- Provide general administrative and clerical support to other departments as necessary
- Prepare correspondence and documents
- Receive and sort mail and deliveries
- Schedule appointments
- Maintain appointment diary either manually or electronically
- Organize conferences and meeting room bookings as necessary
- Co-ordinate meetings
- Monitor and maintain office equipment
- Control inventory relevant to reception area
- Tidy and maintain the reception area
- Contribute to team effort by accomplishing related results as needed.
Required Skills
Bachelor degree desired
- Verbal and written communication skills in English and Arabic
- Professional personal presentation
- Customer service orientation
- Information management
- Organizing and planning
- Attention to detail
- Initiative, Reliability & Stress tolerance
Additional qualifications
- Knowledge of administrative and clerical procedures
- Knowledge of computers and any relevant software applications
- Knowledge of customer service principles and practices
- Keyboard skills
- Ability to work a telephone system
