Al-Futtaim Looking for Sales Assistant at Dubai Full Time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

About the Role

High Level of Customer Service to be rendered to our customers and to be commercially aware and focus on the sales & Targets of the Business

Key Accountabilities:

Customer Service

• To achieve section budget set every month and on YTD by FM.
• To achieve section margin for the year.
• To be compared to the targets set for the section by FM.
• To ensure that we meet the MS results that has been derived at 90% TY.CSI results to be met that has been derived at – CSI target at 82% and CP at 35%
• Sales VS budget YTS -sales VS YTD, footfalls, ATV, conversion ratio, retail sq footage cat margin and contribution, DHS per sq. feet being generated

Inventory Management

• Annual stock loss to be measured by the section stock loss – SA to have maximum control on stock loss by following SLAP.
• To ensure that the Stock take objective is achieved by adhering to the inventory management – SOP’s, 365 days of the year.
• Through effective communication, stock management systems and processes, ensure that your section has 100% on self-availability with correct merchandizing.

Store Operations

• Execute the weekly bulletin on time and follow up against the requirements.
• Ensure that you participate in daily briefings and update yourself on business performance, new products, SOP’s and HR initiatives.
• Ensure that the SOP’s are being followed 100%

Standard for excellence

• Product knowledge
• Merchandising skill
• Store standard to be maintained at all times
• Different way of thinking to achieve business goal

About You

To be successfully considered for this role, you must demonstrate the following skills and qualifications:

• Minimum 2 years’ experience in similar role (Sales/ Customer service)
• High school
• Excellent negotiations skills
• Engaging personality.
• Proactive and flexible.
• Excellent English Communication skills. (Arabic skills would be added advantage)
• Good Analytical skills & Interpersonal skills

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.