Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role
The Ecommerce Manager is a senior management capacity to build and drive e-com business on all Toys R Us e-com platforms and Marketplace. In this role you will drive commercial & digital marketing plans for all TRU online platforms including websites and online applications. The ecom business accounts for 4% for total business of TRU in GCC. You will be dealing with stakeholders at different business levels to align with the promotions, strategies for the e-com platforms that relate to promotion, markdowns, online sales channels, etc. Stakeholders include Al-Futtaim Planning, Marketing team, outsourced digital marketing agencies. You will also be responsible for collaborating with cross functional partners to manage all aspects of the eCommerce business including business planning, content strategy, promotional campaigns, website design, user experience, customer service, web analytics and technologies.
What you will do
Strategic Ecommerce Plan
Customer Shopping Journey
Digital development
Planning & Execution of Ecommerce Strategy
Develop and executive Ecommerce solutions
Integrated campaigns
Management of Internet Marketing solutions, social media integration, SEOs
Forecasting
Promotional plan & drive awareness
Innovation & process optimization
Required skills to be successful
What equips you for the role
Education: Degree level/ MBA preferred
Minimum Experience and Knowledge:
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…
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