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Temporary 8 month contract to support during system transition:
Temporary 8 month contract to support during system transition:
- Report on performance and corrective actions of all service providers (daily, weekly and monthly review cycle) of all activities as described below:
- Supports daily inbound activities of the DC including priority setting and executes corrective processes for exceptions such as:
- Overdue ASN check
- Over- and under delivery resolution
- Inbound complaint registration
- Supports daily outbound activities of the DC including priority setting and executes corrective processes for exceptions such as:
- Overdue deliveries
- Overdue POD’s
- Customer complaint registration
- Supports daily inbound activities of the DC including priority setting and executes corrective processes for exceptions such as:
- Initiate process improvements for the inbound or outbound activities based on root cause analysis of daily exceptions in the operational processes.
- Executes daily checks of interfaces between SAP/Infodis/LSP systems
- Ensures stock in SAP is in line with the stock in WMS
- Coordinates the rework activities of stocks such as:
- Quality issues on request of BG
- Customer VAS activities on request of CO
- Manages promotional VAS activities on request of marketing
