Abbott Laboratories Hiring for Senior FTE Job at Dubai Full Time

Section 1: PURPOSE OF THE JOB

• To support technically and clinically EP procedures, representing Abbott’s interests in the Cath Labs and collaborating with the local team
• To build strong and professional relationships in various hospital settings, showing flexibility and adaptability to changing needs (e.g. varying hospital schedules, etc.)
• To contribute to the local and EMEA organization in multiple manners (e.g. market intelligence gathering, proactive communication, etc.)

Section 2: ROLES & RESPONSIBILITIES

2.1: Overview

Provide primary technical support to physicians and nurses during Electrophysiology procedures using Abbott equipment over the assigned territory Support EP strategy and its execution, by supporting all activities related to the promotion of EP products, including internal and external educational programs, customer clinical training and other Abbott events Identify additional opportunities with existing customers Invest time and efforts in the Education offered by Abbott, and grow from new hire to full FTE in the time requested (see Training section) Participate in the creation of tailor made training programs based on customer needs and requirements and perform product presentations and training to customers. Respond to technical questions that might be raised by customer personnel Maintain up to date technical knowledge of current and new Abbott products, therapies and technologies as well as a general understanding of the dynamics of the country healthcare market Maintain up-to-date clinical knowledge, including clinical studies, to consistently support Abbott’s product advantages Provide support and guidance to newly recruited FTE Understand how Abbott’s product portfolio compares to competition, to be able to offer an Abbott’s solution to customer in as many situations as possible Proactively communicate to the Sales and Marketing organization relevant information that can pertain to: the account, the physicians, product preferences, procedural preference, etc. Produce concise market and competition reports for the Sales and Marketing team, providing the organization with competitive devices information In case a Customer Relationship Management tool is available (like SalesForce.com): keep the system up to date with visits, comments, and all possible relevant information Network with technical engineering specialists within EMEA to ensure sharing of best practice and technical insights in a way that builds personal expertise, and adds scientific and viable value to Abbott Take responsibility to understand and comply with all clinical practices and standing orders required by the individual healthcare establishments when attending in support of any medical procedure Encourage coaching and responds productively to feedback from EP Product Specialist Manager, colleagues, Regional Manager, Sales Manager and other functional specialists as appropriate Support physicians in the enrolment and follow-up phase of clinical studies Perform booth duties when required Check that products are in stock according to relevant Abbott’s policies in place Follow all local, regional and global corporate policies with respect to expense reporting, travel booking, etc. Ensure that all Abbott’s Quality Procedures are followed and adhere to technical, clinical and ethical standards and practices applicable and complies with Abbott quality standards, legal and regulatory requirements and the Code of Business Conduct

2.2: Senior FTE Job Description/Expectations/Sales Skills:

• A Senior FTE should be able to support simple to moderately complex procedures and have a good understanding of Abbott systems and disposable products.
• This FTE should support primary FTE or sales person in customer relationship, taking leadership when possible.
• The Senior FTE must be self-motivated to spend extra time and effort to move to a Principal FTE spot.

• Support simple to moderately complex cases and any product type
• Take initiative for their own advancement
• Self-motivated to follow advanced training modules and build on their existing knowledge
• Assist in troubleshooting
• Assist where can they can (education, clinical studies, sales, mentoring, etc)
• Drive communication with sales rep and peer FTEs on above topics

• Learn where our products could bring value, in case not used in certain clinical segments
• Identify opportunities for introducing Abbott product, increasing procedure numbers with Abbott products
• Understand account objectives along several angles for all accounts within their region (including segmentation)
• Understand EMEA marketing and commercial strategy
• Actively contribute to competitive and market intelligence data collection
• Awareness of warranties, service contracts, and service needs

Section 3: EDUCATION & COMPETENCIES

Education:

• B.S degree preferably in Sciences/BS in (Medical) Engineering
• Holds or at the final stages of obtaining IBHRE/BHRS accreditation
• Medical background is a plus

Knowledge:

• Good computer utilization and presentation skills to include: MS Office (MS Word, MS Excel, Power Point) and Email
• Fluent in English on top of mother tongue (when not English)
• Specific knowledge that would constitute a plus for the role (not mandatory):
  • Knowledge of the local healthcare market
  • In-depth experience in a EP technical role, ideally 3 years
  • Familiarity with Cath lab and operating room procedures and protocol
  • Strong Cardiac Anatomy & Physiology knowledge

Personal characteristics:

• Entrepreneurial spirit, willing to support Abbott’s product technically and from a sales perspective
• Strong Communication skills: verbal and written. Able to adapt his/her style to the interlocutor
• Willingness to travel at least 70% of the time
• Good interpersonal skills
• Team worker, likes to collaborate
• Takes the initiative
• Stress resistant
• Autonomous and organized
• Able to prioritize
• Keeps a professional image and is highly ethical
• Engaged
• Hard worker, puts the need of Abbott ahead of self
• Eager to learn
• Versatile and flexible

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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