Marsh Hiring for Client Relationship Manager – Commercial & Consumer Job at Dubai Full Time

Key Responsibilities

• Serves as the first point of contact for day-to-day communications with designated low-risk accounts, follows up on correspondences and works to strengthen and grow account relationships.
• Develops an understanding of client businesses by conducting account research, research on industry issues and preparing benchmarking studies for personal and team use.
• Supports colleagues by managing day-to-day aspects for designated small accounts and conducting ensuing account management tasks including: processing billing requests and gathering information for quotes, generating project calendars, liaising between internal senior professionals and accounts and organizing meeting logistics to ensure customer satisfaction.
• Mitigates account concerns or issues encountered, addresses problems in a timely manner and applies judgement as to when and what to escalate up to senior level colleagues.
• Reports to senior colleagues on relationship satisfaction to ensure a mutual understanding both internally and externally.
• Develops and maintains a fluency in the Company’s various service offerings to enrich work performed and develop sales capabilities.

Requirements:

• 2 – 4 years of experience in insurance/ insurance brokerage managing a portfolio of clients
• Expeience in the UAE market is required
• Very good communication and stakeholder management skills
• excellent MS office skills