Personal Assistant to Regional General Manager

Job Summary
The Personal Assistant (PA) to the Regional General Manager (RGM) plays a crucial role in supporting the Regional General Manager in daily operations, ensuring efficient management of tasks and responsibilities. The PA acts as a liaison between the RGM and various stakeholders, including employees, suppliers, and guests.
Job Description

Manage sensitive information with discretion and integrity.
Acting as the first point of contact for the Executive Office and serving as an intermediary for the Dubai Central General Managers.
Regional General Manager’s calendar management
Preparing reports, presentations, Memos, SOPs, Complimentary Vouchers, NOCs and any official documents
Managing correspondence, including negative reviews directed to the RGM
Preparing and processing RGM’s monthly expenses, travel expenses, insurance reimbursement claims, RGM’s Travel arrangements
Reviewing and proofreading contracts, capex files and any other documents for accuracy before the Regional General Manager review
Keeping all ExComs/ departments on task to meet deadlines
Preparing the monthly business review presentation and minute taking
Preparing the monthly attendance for Head of Departments
Managing HODs’ vacation plan requests in Oasys
Monitor project timelines and deliverables, ensuring deadlines are met.
Maintain organized filing systems, both physical and digital.
Track key performance indicators (KPIs) and prepare reports for the RGM.
Managing stationery inventory (Future log)
Monitoring the validity of licenses and certifications
Monthly updates of DTCM statistics in the DTCM portal
Assisting in conducting specific projects and research as needed
Miscellaneous tasks to support the Regional General Manager which may vary according to the RGM’s remit

Qualifications

Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
Previous experience as a personal assistant or in an administrative role, preferably within the hotel or hospitality industry.
Experience in supporting senior management is an advantage.
Strong organizational and time-management skills.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
Ability to multitask and prioritize tasks effectively.
Strong attention to detail.
Problem-solving and critical thinking skills.
Professional demeanour and positive attitude.
High level of integrity and confidentiality.
Ability to work independently and as part of a team.
Adaptability to changing environments and priorities.