The University of Wollongong in Dubai (UOWD) is one of the region’s oldest, most prestigious and forward-thinking tertiary institutions. Our curriculum and teaching practices reflect those of UOW Australia, which constantly ranks among the top 2% of universities worldwide, and are nationally and internationally recognized. Our continuous efforts in providing an education of world-class standards, are evident in our longstanding ranking in graduate employability and also the reason why our graduates are highly sought after by employers.
UOWD is truly a dynamic and diverse institution that offers a broad spectrum of programs in Business, Engineering, Information Sciences as well as Arts, Media and Humanities, aiming to develop graduates who are ethical, agile, technologically literate and ready for multicultural workplaces. Our programs are relevant and industry related with a strong focus on encouraging creative and critical thinking, problem-solving and the development of unique leadership skill sets.
Position Description
The Customer Service Advisor will contribute to new student enrolments by assessing potential applicants (leads) and determining their eligibility to apply and enrol in various Academic Programs at University of Wollongong in Dubai. A Customer Service Advisor will provide a professional, informed and engaging call experience to outbound and inbound calls to prospective students. Through the application of professional sales and consultation techniques, this position will convert leads to qualified leads by pre-screening the candidates and engaging with potential students and parents.
Key responsibilities include but are not limited to:
Education and Experience
Essential:
Desirable:
Knowledge and Skills
Essential
Desirable
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