Major FunctionProvides support to the ADMIN Team in various activities such as managing the company’s reception area and other ADMIN tasks. Directs and maintains company incoming calls/fax sheets. Greets and guides visitors and guests. Reports to the Manager and administration.Essential FunctionReceptionist Responsibilities Answers incoming telephone calls, determines callers’ purpose and forwards calls to appropriate personnel or department.Delivers and transfers messages to employees or voice mail when appropriate personnel are unavailable.Welcome and guide Crescent’s visitors and guests and ensure the best hospitality.Ensure that only permitted people are to enter the office.Answers questions about the company and provides callers with addresses, directions, and other information as required.ADMIN Responsibilities Updates and maintains a personal copy of the staff directory and other resources to ensure accurate dispensing of information.Maintains all emergency contacts and reaches them during emergencies and non-emergencies as required.Manages incoming couriers for all departments.Maintains safe and clean reception area and meeting rooms by ensuring all meeting rooms have required stationary/equipment.Performs various administrative duties such as typing, faxing, copying, and filing documents as required.Supervise arrangements for catering and setups during workshops and meetings.Communication and ReportingReports to the Manager, Administration, on all telephone calls and people inquiring about the companyMaintains and exhibits an excellent working relationship with all Crescent staff and external parties.Required Minimum Qualification & Experience Bachelor’s degree or diploma in any field1 to 2 years’ experience in a similar role