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RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a Public Joint Stock Company based in the United Arab Emirates (UAE). It was founded in 1976 and is one of the oldest banks in the UAE. The Bank operates within retail and corporate banking, offering a range of services including personal and business banking, credit cards, loans, investment services, and wealth management.In the recent years, the Bank has achieved significant milestones which includes being named as one of the world’s best banks by Forbes ME (2022) and was awarded UAE’s SME Bank of the year by the Asian Banking and Finance Awards. The Bank has been successful in achieving the highest profitability and lowest cost of risk since 2015. It has also seen significant growth in its acquiring business, card spending, and business loans.Being on a transformational journey, in partnership with Honeywell, RAKBANK has also taken steps towards sustainability by reducing its overall energy consumption.We are a diverse team comprising of over 3,000 employees from across 58 countries. We make conscious efforts to build talented and diversified teams and encourage people to develop their full potential. We are committed to providing a working environment that promotes work-life balance, career development, recognition and security for the future.In line with our strategy, a major part of our transformation journey is to future proof our bank and establish ourselves as a ‘Digital bank with human touch’, for our customers.So join us in co-creating the future of RAKBANK!What You Will Be DoingTo help gather critical data and support the Projects team. In more detail, the business analyst responsibilities will include budget tracking and financial forecasting, project evaluation and monitoring, along with maintaining compliance.What You Should HaveSolid understanding of Technology, fluent in MSP – able to understand, critical path analysis, constraints theory and also break down complex delivery into manageable work breakdown structure. Payments knowledge – will have worked in payments change environment delivering large scale payment initiativesRegulatory change – have solid grasp of regulatory and compliance change including CPF, KYC and understand how central bank operatesDigital change – must be fully conversant with digital change, understand the life cycle, concepts for customer journey.Ensure a detailed Business Requirements’ Document is conceptualized focusing on the business perspective and captures all the details of the business solution for the project.Define and track all the project deliverables and the inputs / outputs associated with each process function.Prepare / draft the Business Requirement Document, UAT test cases and other relevant artefacts.Provide status reporting and ensure management is kept informed of progress and issues. Escalate promptly if there are any irregularities/incidents that may lead to risk or financial loss.To ensure effective vendor coordination for increasing overall efficiencies throughout a project. To coordinate, plan and manage the execution of Business Acceptance Testing and related activities by adhering to TAT, SLA & internal (Operating Procedures) and external (Central Bank) guidelines laid down.Build and execute test cases with production like scenarios. Simulate production like data for testing. In parallel, also identify and recommend improvements to existing procedure and processes, suggest changes for improving controls and reducing cost without compromising on service quality.What We Are Looking ForBachelor’s degree in Computer Science, Information Technology, or related field.Proven experience in release management or a similar role within a technical or banking environment.Strong understanding of software development lifecycles (SDLC) and continuous integration/continuous deployment (CI/CD) practices.Excellent project management skills, with a certification in PMP or similar being advantageous.Familiarity with regulatory standards and compliance requirements relevant to the banking industry.Exceptional communication and stakeholder management skills.Strong leadership and organizational skills with the ability to manage multiple projects simultaneously.Analytical and problem-solving abilities to tackle challenges during the release process.Proficient in project management tools and software, such as JIRA or Microsoft Project.Ability to work under pressure in a fast-paced environment and adapt to changing priorities.What’s In It For YouPay for performance culture (Competitive and performance-linked compensation)Provision of medical care plan for your family and youComprehensive Life insurance planDiverse workforce and inclusive cultureCareer development and growth opportunities by designWork with the best minds in the field.
