· Motivate, discipline, direct and supervise the work of all employees in the restaurant
· Develop and maintain training programs to ensure a high degree of staff professionalism
· Manage day-to-day operations of the restaurant
· Handle complaints and make effective service recovery
· Ensure standards are being followed in accordance with F&B policies and procedures
· Ensure all employees have full product knowledge
· Regularly inspect food & beverage quality
· Follow established and proper Accounting procedures
· Hold monthly one-to-one staff meetings to establish and monitor targets and achievements, and update performance logs accordingly
· Conduct daily roll plays and ensure employees adhere to grooming standards
· Develop maintenance schedules
· Liaise with stewarding on inventory and breakage control
· Maintain daily log book maintaining clear and concise information on the operations.
· Establish guest database with preference records of regular guests
· Schedule employees to maintain Hotel’s service standards within budgeted labour costs
· Assign responsibilities to subordinates and conduct regular performance checks
· Implement weekly cleaning schedules for operating equipment
· Manage organization and cleanliness of departmental areas by conducting weekly walk-throughs with Hygiene Manager, Housekeeping and Engineering Department
· Control stock of all equipment in the restaurant
· Constantly monitor staff’s appearance, attitude and degree of professionalism
PERSONAL ATTRIBUTES
· Excellent reading, written and oral proficiency in English
· Experienced in all aspects of restaurant service
· Must be well-presented and professionally groomed at all times
· Excellent leader and trainer with strong motivational skills
· Strong interpersonal skills and attention to detail
· High degree of professionalism, sound human resources management capabilities, business acumen, energy and determination
· Proven organizational skills, able to set and meet deadlines with quality results
EXPERIENCe
Minimum of 2 Years’ experience in an upscale fast paced and upscale establishment at the same capacity
Job Type: Full-time
Salary: AED15,000.00 per month
Ability to commute/relocate:
Experience:
Language:
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