Key Responsibilities:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Key Requirements:
High School Diploma or equivalent.
A minimum of 2 years experience.
Excellent interpersonal and written and oral communication skills.
Ability to lead a team.
Knowledge of CRM systems.
Knowledge of mediation and conflict resolution techniques is preferable.
You are being redirect outside Tanqeeb.com to apply for this job! Tanqeeb.com is the pioneering search engine in The Arab...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Job Description: We are looking for a janitor for our friendly team, whose job is...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> To serve the needs of the business, our guests and our team members by ensuring...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Posting Date May 27, 2022 Job Number 22087857 Job Category Rooms & Guest Services Operations...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Wyndham Dubai Deira is now seeking a Commis 2 to join our team at Dubai,...
Apply For This JobAbout the Role We are looking for outstanding Teachers of MFL to join our global leading network of schools from...
Apply For This Job