Dubai Pet food (The Pet Shop Megastore) Hiring for E-commerce Marketplace Coordinator Job at Dubai Full Time

Over the last 10 years, The PETSHOP has made a real difference in the pet community and helping pet parents along their journey. This is a great opportunity to join the largest dedicated pet retailer in the region, with 6 retail stores, a high-volume eCommerce business unit and a mobile app. The business is expanding fast, and this role will help shape the bright future for the business and industry.

Responsibilities:

· Managing the relationship with multiple Marketplaces such as Instashop, Amazon, Noon etc.

· Daily updates of prices and stock.

· Managing product catalogues and category listings on selected marketplaces.

· Monitoring the fulfilment process from each store to ensure KPIs and service levels are maintained.

· Ongoing training of order fulfilment staff at each location.

· Developing and managing marketing activities on selected marketplaces.

· Communication with account managers to develop and grow the sale.

· Meeting daily, weekly, and monthly sales targets.

· Searching for and creating new opportunities for marketplace sale expansion.

· Compile weekly, and monthly reports and present them to stakeholders.

· Liaise with Logistics, procurement and retail teams to solve customer complaints.

· Review and update SOPs to ensure marketplace operational excellence.

· Conduct store visits to ensure SOPs are followed and build relationships with team members.

Requirements:

· Must love Pets. Preferably a pet parent in the UAE.

· 2-3yrs min of experience with UAE marketplaces such as Instashop, Amazon, Now Now, Careem etc or strong e-commerce product catalogue management experience.

· Understanding of order fulfilment processes.

· Fluent in English.

· Excellent customer service and sales skills.

· Strong verbal and written communicator.

· Strong knowledge of MS Office tools such as Excel, PowerPoint etc.

· Average knowledge of tech systems is a plus.

· Independent with the ability to find solutions if a problem occurs.

· Attention to detail.

· Problem solver and able to make decisions.

· Must have a driver’s license and car.

What you will get in return:

· Join a supportive and industry-leading team.

· Fast-growing business with a lot of growth opportunities.

· Scale-up environment – what you do day-to-day will have a direct impact.

· Generous staff discount on pet products.

· Staff discount at our on-site Cafe’

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalized CV to further boost your visibility.

Job Types: Full-time, Permanent

Application Question(s):

• How many years of experience with UAE marketplaces such as Instashop, Amazon, Now Now, Careem, etc?

License/Certification:

• UAE driver’s license and car. (Required)