Ellucian Hiring for Account Executive (B2B) Job at Dubai Full Time

Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,700 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.

Job Title

Job Title: Account Executive

Location: Dubai, Internet City

Days/hours: Sunday to Thursday – 9am to 6pm – 40hours per week

Reports To: Senior Director of Regional Sales

Purpose of the role

Ellucian is looking to expand our sales focus with net new customers. Working closely with the Pre-Sales & Services teams to close deals and ensure overall client satisfaction at a high level.

You will be responsible for ensuring that Ellucian’s financial targets for your territory are met by fostering executive level relationships with target clients within the territory and articulating the business value of Ellucian’s software and services based solutions to them.

Primary Responsibilities

• Manage a large set of Higher Education target customers within EMEA
• New logo territory management
• Prepare strategies and account plans for each client / opportunity as required
• Manage the commercial aspects of the relationship between Ellucian and the target client including the tendering process and contract negotiations
• Participating in Customer Assessment and Feedback Management processes
• Identify and maintain executive relationships with key executives within the client base and leverage these relationships to achieve successful commercial outcomes
• Work with Marketing and Sales Support to deliver outcomes for clients and promote the image of the Ellucian brand in the target market
• Engender trust, confidence and collaboration in peer and partner relationships
• Provide timely and accurate forecast updates for accounts, opportunities and territories in the Ellucian CRM system

• Collaborating with partners to build territory strategy and demand generation plans.
• Supporting partners on deals by helping with qualifying, solution scoping, quoting and deal approvals, as necessary
• Growing bookings via assigned channel partners from channel sourced and influenced bookings to meet or exceed bookings quota

Deliverables:

• Achieve Annual Revenue target – measured on a quarterly basis.
• Quantifiable pipeline management – Revenue Target x 4

Selection Criteria – Professional skills

• 10-15 years enterprise software sales experience
• Creating go-to-market/activities plans for each quarter for the designated territory to acquire target accounts
• Creating account /activities plans for each quarter for the designated territory to achieve plan revenues
• Winning new licence sales revenue in line with quarterly targets
• Developing profiles of targeted accounts within the Higher Education sector
• Driving the implementation of sales and marketing campaigns
• Generating and following up on leads, qualifying leads and prioritising opportunities in the CRM System
• Ability to create effective and persuasive proposals with the assistance of the sales support and presales resources of Ellucian
• Ability to confidently and professionally present Ellucian’s strategy to high level executives and public audiences
• Produce an accurate monthly forecast and pipeline through Ellucian’s CRM system.
• Marshalling internal and Partner resources to conduct campaigns
• Developing, extending and maintaining relationships with the appropriate staff to coordinate and facilitate excellence in customer response and experience.
• Facilitating and nurturing Senior Management relationships to generate active sponsorship of Ellucian
• Maintaining an understanding of Ellucian’s strategic direction and interpreting its relevance to the industry sector
• Maintaining an awareness of Ellucian’s current and future application products and services
• Maintaining an understanding of competitive activity relevant to industry sector and market trends

Selection Criteria – Soft skills

• Evidence of successful sales outcomes in complex product / multi-stakeholder sales environments managing revenue targets of up to $2M in software licenses
• High level communication and interpersonal skills
• Ability to self-manage and prioritise workload
• Higher Education vendor sales experience preferred but not mandatory
• Customer Satisfaction measurement and management – ability to resolve customer challenges
• Able to thrive in a small branch office environment
• Strong self-motivation and time management
• Ability to work across different time zones
• Strong leadership skills, strong written and verbal communications skills
• Conflict management skills
• High degree of creativity
• Teamwork skills

Travel

20-50%

Benefits

Competitive salary and allowances, Medical cover, Dental cover, 1x return flight to home country, travel insurance, life assurance, income protection insurance, 25 days holiday plus public holidays, end of service gratuity. Mobile phone, laptop, corporate credit card.

Additional Information:

Req ID: 4681
Hiring Type: Full – Time
Level of Experience: Management/Sr. Management
Remote: Yes
Travel Required: 25%-50%