Company Profile:
DMCC is a center of global trade. Headquartered in Dubai, DMCC is the world’s most interconnected Free Zone, home to over 22,000 member companies and the leading trade and enterprise hub for commodities. Whether developing vibrant neighborhoods with world-class property like Jumeirah Lakes Towers and the much-anticipated Uptown Dubai, or delivering high performance business services, DMCC provides everything its dynamic community needs to live, work, and thrive. Made for Trade, DMCC is proud to sustain and grow Dubai’s position as the place to be for global trade today and long into the future.
Role Summary:
Reporting to the Senior Manager – Business Setup, this role’s objective is to receive and nurture leads for company setup by promptly initiating the contact, converting those leads into a sale, and assisting the client through the entire customer journey of becoming a DMCC member company.
Job tasks include interacting with potential clients, promoting and stimulating interest in DMCC, answering all setup related inquiries, explaining the entire setup process, and providing advice on the best solution for clients’ requirements (company structure, license type, business activity, office solutions). An essential part of the job responsibility is to ensure that clients are able to gather and submit all the required info and documents for the setup and to regularly follow up with clients to ensure they successfully complete the process and to liaise internally with all the support functions to achieve a successful application. Finally, upselling the Free Zone Value Added Products & Services and cross selling other DMCC Business Units’ products and services where relevant during all interactions with clients is a key task for this role.
The Executive – Business Setup is responsible for attending immediately by telephone and email to all new leads allocated to the Executive, ensuring a high level of conversion is maintained and all KPIs are on target.
The Executive – Business Setup will be the sole point of contact and will take full responsibility for the management and conversion of all new leads. They will consult with potential clients and promote all DMCC Free zone products and services through all channels including but not limited to DMCC Client Service Centre, incoming call inquiries, web inquiries, DMCC stand at locally held events & exhibitions, networking events & seminars and Consultants.
Responsibilities:
Qualifications:
The successful candidate will enjoy the following:
DMCC is a government entity established in 2002 to enhance commodity trade flows through Dubai. We perform a range of roles which continue to position Dubai as the preferred destination for global commodities trade and DMCC as the world’s No.1 Free Zone.
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