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Job Summary
Jobs at this level are responsible for Identifying critical patterns and trends in financial data for Voice/Non-voice services to provide greater confidence in financial reporting. Also, supporting operations planning, resolving complex/financial customer , management and Finance queries and driving action plans to address the issue.
Key Responsibilities
- Auditing and reviewing financial data and make sure it will be reflected correctly in GL.
- Performs routine activities within the specified scope.
- Provides fine quality audit evidence through the use of advanced data analytics in the audit to provide greater confidence in financial reporting.
- Provide relevant feedback during the audit to improve business processes and controls.
- Participates in the decisions concerning customer service operations for smaller teams and implements approved policies, processes and standard operating procedures.
- Supports customer service representatives in resolving complex/financial customer, management, Finance queries, and devises relevant action plans to address the issue and escalates.
- Ensures that the team understands the additional customer needs and sells STC’s products and services, accordingly, in order to contribute in maximizing business opportunities and retention.
- Assists in preparing financial reports and schedules that will be delivered to management and other departments.
- Liaises within the assigned team to build effective working relationships.
Qualifications
Bachelor’s degree in Finance/Accounting or in a related discipline.
Required Experience
2-4 years of experience in auditing/preparing financial data in associate auditor organization.
Desired Skills & Knowledge
- High proficiency in data collection and analysis.
- High proficiency in reporting skills.
- Fluent in English (passed in TOFEL or IELTS is preferred).
Language
- Arabic: Advanced
- English: Advanced
