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Description:
The candidate will be based in Abu Dhabi , at one of our clients office ( Hence the candidate must be willing to relocate to Abu Dhabi ).
The candidate must be good at excel , communications skills and posses good area knowledge.
Responsibilities include but not limited to:
•Provide leadership to Delivery Assistants and resolve issues or concerns faced by them.
•Work closely with Delivery Assistants and Operations Team in planning their routes to ensure professional, hassle free and efficient delivery.
•Monitor day-to-day operations and team’s performance; provide reports to the Clients and Operations Team.
•Proactively monitoring of On-Demand orders and assigning them to on route Delivery Assistants to ensure the timely delivery of the orders.
•Communicate client’s issues with the operations team and devise ways to improve the client’s experience.
•Provide prompt, efficient and high level of support assistance to Clients and Operations Team via live chat, email, phone calls etc.
Your Qualifications
•Bachelor’s degree preferably in logistics and supply chain management
•Minimum 1 years of fleet management required.
•Experience in or exposure to logistics and ecommerce, preferred.
