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Job Description
Establish the Quality Strategy and Leads Quality Project Initiatives implementation within the Middle East region.
Accountable for the Quality performance.
Communicates with laboratories and supports action plans to address opportunities of KPIs including but not limited to Process Control Plan, Internal and external Audits, Authorities Inspections, and Infection Control and Cleanliness program.
Assists with review of investigation findings and insights to resolve quality issues, identification of key drivers and root causes, and driving improvements in the process.
Supports cross-functional problem-solving teams to ensure action plans and information is tracked and delivered properly to support commercial team engagements.
Supports training plan development for all Medical, Operations, Sales, Customer Service, IT, Finance and Application Engineering departments on ISO 9001 quality criteria training to assist with their interaction with the Customers in Quality related issues.
Supports the maintenance of the ISO 15189 and CAP Quality Certification including the support of process improvement initiatives like Lean Thinking and Six Sigma
Establishes self as a corporate quality subject matter expert and organization partner
Ensures all applicable regulatory (DHA, DOH, MOH, ISO, ADHICS, CAP) requirements are met and applicable training and record keeping is performed to meet departmental and location deadlines.
The Successful Applicant
Master’s degree in Quality Management and minimum of 8 years’ experience in quality assurance within a healthcare or diagnostic industry.
Deep working knowledge of all QA tools, terminology, ISO 15189 and ISO 9001, and DHA, MOH and DOH regulations.
Knowledge and experience in the laboratory diagnosis of infectious diseases including specific hands-on laboratory experience.
Knowledge and experience with strengthening laboratories to achieve international quality standards.
The ability to drive improvement projects with proven results, and to deliver and report on robust Quality initiatives with clear priorities and objectives for the future
What’s on Offer
Join a growing laboratory. Role with a regional coverage.