Description:
We are seeking a highly experienced and customer-focused individual to join our dynamic team as a Call Center Representative at our Dubai office. As a Call Center Representative, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues through telephone and email communication channels. Your primary goal will be to ensure customer satisfaction, maintain a positive image of our company, attract new customers through tele sales, and provide support for customer service queries.
Requirements:
Bachelor’s degree
3-5 years of call center experience.
Excellent English communication skills.
Ability to handle customer inquiries and troubleshoot technical issues.
Experience in tele sales is a plus.
Responsibilities:
Provide exceptional customer service and support.
Handle inbound and outbound calls professionally.
Guide customers in setting up and troubleshooting tech products.
Attract new customers through tele sales.
Maintain accurate records of customer interactions.
If you meet these requirements and are passionate about delivering outstanding customer service while working as per US time zone, we invite you to apply. Join our leading technology company and be part of a dynamic team dedicated to customer satisfaction and success.
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