REDtone Group Hiring for NOC- Customer Support Engineer at Dubai

Brief Job Description:

• Networking; with hands-on experience in routing (BGP, OSPF, SR, VRFs, MPLS, etc.). Wireless/Switching skills are not required. 
• Linux – solid working mastery of Linux.
• Working knowledge of virtualization (e.g. KVM).
• Cloud Networking and Computing (e.g. AWS, Azure, etc.). 
• Network Operations; running, troubleshooting, and managing a WAN and SDWAN.
• Troubleshooting complex, technical, multi-site, and multi-disciplinary problems and incidents.
• Providing remote support to customers.

Skills

Desired Education, Experience & Key Skills:

• Minimum 5 years of relevant work experience with SI’s, Network Providers or Telecom Carrier.
• Degree in Computer Science, Software Engineering, MIS or equivalent preferred.
• Excellent English communication skills (spoken & written). 
• Ability to work under pressure and meet tight deadlines.