Marketing / Sales / Product Support
INDUSTRY REPRESENTATIVE – DUBAI
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When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs.
JOB PURPOSE:
To consult with dealers to market Caterpillar products and services and assist in the development of dealer sales capability. This is the third field-based assignment for an experienced, individual contributor on assignments that are complex and challenging and begin to become strategic in nature.
JOB DUTIES WILL INCLUDE BUT NOT LIMITED TO:
Counselling dealers in developing increased human performance capability; providing guidance on existing and potential customer service issues and improvement measures within one industry.
Assisting dealers on forecast, sales/rental/used strategy planning and sales techniques.
supporting rollout of new products (e.g., products, parts, customer service agreements, other service products);
Analysing and communicating marketplace and competitive activity to Caterpillar personnel and dealers.
Analysing product application, configuration and utilization that provide the best solution for a customer.
Assisting dealers with business planning within one industry.
Creating and promoting programs that increase sales while maximizing price realization; and continuing to develop required proficiency level in the specified foundation, competencies, and skills.
Individuals in this position must understand and keep current on customer/dealer market and needs and understand how and why decisions are made within their work group and organization. They are responsible for applying those decisions to support and develop product sales, dealer effectiveness, overall segment growth, NPI process, process improvement, sales management process improvement, etc.
Incumbents apply their knowledge of products, technology, industry, etc., in support of Caterpillar, dealer and customer expectations and needs.
Incumbents must stay abreast of industry and technology changes and relate those changes to Caterpillar, dealer, and customer needs.
Incumbents at this level should be exhibiting competencies at the 4 or 5 proficiency level as defined in the Global Job Profiles.
BACKGROUND/EXPERIENCE:
A completed 3-year university degree in Marketing, Business Management or similar.
3 to 5 years prior experience in field assignments and have demonstrated the ability to work independently and to communicate effectively with others in the work group, dealer personnel and customers.
Demonstrated ability to work on increasingly more complex assignments and provide direction to lower-level reps on project assignments.
Additional Information:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any updates to your status.
Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html
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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.
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Caterpillar is an Equal Opportunity Employer (EEO).
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