JOB SUMMARY
Position has responsibility for supervising and coordinating activities of employees delivering spa & recreation services, including salon if any, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
SCOPE / BUSINESS CONTEXT
CANDIDATE PROFILE
Experience:
Skills and Knowledge
Education or Certification
CORE WORK ACTIVITIES
The following are specific responsibilities and contributions critical to the successful performance of the position:
Ensuring and Delivering Exceptional Customer Service
Conducting Human Resources Activities
MANAGEMENT COMPETENCIES
Leadership
Managing Execution
Building Relationships
Generating Talent and Organizational Capability
Learning and Applying Professional Expertise
Safety and Security
Policies and Procedures
Guest Relations
Communication
Working with Others
Quality Assurance/Quality Improvement
Physical Tasks
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
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