JOB SUMMARY
Position has responsibility for supervising and coordinating activities of employees delivering spa & recreation services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
LEADERSHIP COMPETENCIES
Skills and Knowledge
CORE WORK ACTIVITIES
The following are specific responsibilities and contributions critical to the successful performance of the position:
Ensuring and Delivering Exceptional Customer Service
Conducting Human Resources Activities
JOB FAMILY CORE WORK ACTIVITIES
Assisting in Management of Spa Operations and Budgets
Ensuring and Delivering Exceptional Customer Service
MANAGEMENT COMPETENCIES
Leadership
Managing Execution
Building Relationships
Generating Talent and Organizational Capability
Learning and Applying Professional Expertise
CANDIDATE PROFILE
Education and Experience
OR
Skills and Knowledge
TRAINING
All statutory Marriott training schemes.
WORKING CONDITIONS
All Uniformed Associates are provided with a Marriott Uniform.
All associates are expected to wear the correct uniform.
All associates are expected to wear the correct uniform, JW Marriott Service Note card and their name badge at all times. You are required to maintain high standards of personal hygiene, ensuring that you are always clean and well turned out during your working hours. In the eyes of the guest, you represent Marriott.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
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