Brief Description:
The Assistant Manager Commercial Cards will play a key role in servicing customers as well as expanding our customer and card base This will cover a range of Corporates including CIB and BUB segments including government organizations The sales initiatives include
Building a pipeline of well qualified large corporates and SMEs for commercial cards product leveraging customer referrals as well as working with RMs in the segment teams as well as various ENBD sales teams to identify and reach out to potential customers
Engaging with the customers to convert the pipeline This will also entail filling applications and working with internal teams to assign limits and secure credit approvals
Working with existing customers to expand diversify card usage within the organization
Organizing and supporting campaigns to generate leads
The job also serves as the relationship manager for the customer portfolio and is responsible for service The entails fostering strong customer relationships
Work with internal bank teams to support customer requirements and drive issue resolutions
Grow card spends by mining further card requirements use cases within the company and drive usage
Work with internal teams and SchemesVisa Mastercard to enable setup of virtual cards and B2B card systems wherever needed
Monitor the age analysis report from collections on a monthly basis to give feedback regarding delinquent accounts Highlight to management any collections related issues
Use voice of customer to propose product enhancement requirements ideas
Detailed Description:
The Assistant Manager Commercial Cards will play a key role in servicing customers as well as expanding our customer and card base This will cover a range of Corporates including CIB and BUB segments including government organizations The sales initiatives include
Building a pipeline of well qualified large corporates and SMEs for commercial cards product leveraging customer referrals as well as working with RMs in the segment teams as well as various ENBD sales teams to identify and reach out to potential customers
Engaging with the customers to convert the pipeline This will also entail filling applications and working with internal teams to assign limits and secure credit approvals
Working with existing customers to expand diversify card usage within the organization
Organizing and supporting campaigns to generate leads
The job also serves as the relationship manager for the customer portfolio and is responsible for service The entails fostering strong customer relationships
Work with internal bank teams to support customer requirements and drive issue resolutions
Grow card spends by mining further card requirements use cases within the company and drive usage
Work with internal teams and SchemesVisa Mastercard to enable setup of virtual cards and B2B card systems wherever needed
Monitor the age analysis report from collections on a monthly basis to give feedback regarding delinquent accounts Highlight to management any collections related issues
Use voice of customer to propose product enhancement requirements ideas
Job Requirements:
As per attached JD
Additional Details:
As per attached JD
AS Mentioned in the JD
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