Chalhoub Group Hiring for Senior Supply Coordinator – Level Shoes Job at Dubai Full Time

Who we are

Level Shoes is a globally recognized retail concept and destination located in the heart of Dubai Mall and dedicated to the world of designer footwear and accessories.

The 96,000 square- foot store offers a wide range of unique services; from personal shopping, spa experiences, dedicated concierge service to regional online shopping.

The curated space is divided into 30 designer boutiques and 5 multi-brand areas each designed with its own bespoke personality: Women’s Designer, Contemporary, Men’s Designer, Trends and Kids.

Here, in the heart of Dubai, Level Shoes is a retail experience unlike any other, offering over 250 international designer brands of which more than 100 are exclusive to Level.

What you will be doing

• Follow all relevant payroll policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner

Purchase Orders and Transfers:

• Process all purchase orders in transactional CORE system
• Create correct system transfers to this movement (warehouse to store, intra-stores, intercountry, return to vendor, temporarily stock loan)
• Follow-up with suppliers and update system on back-orders
• Maintain up-to-date order log at all time
• Support brand demands ensuring immediate actions and remedies to merchandise movement requirement
• Initiate basic re-orders if required to maintain coverage

Sales Order Processing:

• Receive sales orders and register on control listing
• Ensure all customer shipping requirements are completed
• Issue relevant documentation and follow-up with clients for the shipping of goods
• Generate invoice after completion of sales order
• Prepare credit note and other documents as and when required
• Coordinate between staff from warehouse, office and sales for any clarification for accurate sales order processing
• Perform data entries of required information to produce KPI’s and monthly reporting figures

Pricing Management and Promotions:

• Ensure that maintenance of prices (price markdowns, promotions in stores) is performed correctly and on time in the system
• Escalate issues in price maintenance (e.g. promotions)
• Follow and ensure timely update of lists/SKU in the system for promotions, special marketing events and discount period
• Ensure replenishment requests are timely uploaded while ensuring correct stock request in system during peak period to maximize sales
• Coordination with Stores for barcode and sticker discrepancies

Drop Shipment:

• Raise purchase orders for shipments from supplier directly to the customer

Inbound Stock Variance:

• Identify reasons for discrepancies in invoice matching in system (price or quantity), escalate to RDBS Manager to take a decision on resolution if needed and introduce new invoices in system for resolution of discrepancies
• Raise replacement purchase orders or debit / credit notes in the system as per the instructions from RDBS Manager
• Resolve defects at the warehouse side by analyzing the available data and using internal tools, proposing corrective actions to prevent future similar problems that might appear at the supply chain level

Stock Readiness

• Coordinate with store operations for all transaction clean up/closure in system as a pre-requisite of store control team

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.