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- Prompt, and courteous greeting of VIP customers
- Take orders and deliver food to VIP customers on the table in an accurate and timely manner
- Ensure all guests receive positive and professional service to the highest standards to exceed the customer’s expectations
- Follow sequence of service standards as per brand guidelines
- Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers
- Ensure food quality and consistency is delivered at all times
- Manage the set up and close down of tables within section
- Maintain cleanliness and hygiene standards
- Ensure the cleanliness and refilling of condiment sets and napkin containers
- Coordinating with cashier to handle accurately order invoices and tips
- Keeps all work stations and equipment as clean as possible at all times
- Attend all regular departmental briefings and contribute to an open communication within the assigned team
- Performs other duties pertinent to this job as assigned.
