Role Purpose:
Majid Al Futtaim is the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play. We have over 45,000 team members in 16 international markets – all keeping the customer at the heart of everything we do.
Our diverse businesses present a unique opportunity to leverage one of the richest and most expansive sources of data within the MENA regions. In our efforts to realize our vision of knowing and serving our customers better, Majid Al Futtaim is building one of the most ambitious loyalty programmes in the region, SHARE. SHARE was launched in 2019 and reached 2+ million members in less than two years.
This role will be responsible for identifying and mitigating loyalty-related fraud and operational risks, for SHARE been rolled out to the market. Key duty of the role is to support and work together with Fraud Risk Manager to ensure Fraud Risk is controlled and risk mitigation process is defined for the market.
Role Details – Key Responsibilities and Accountabilities:
Loyalty Fraud Prevention
Loyalty Risk Management
Definition of Success
Functional/Technical Competencies
Personal Characteristics and Required Background:
Personal characteristics
Minimum experience
Minimum Qualifications/education
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