for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Manager, Product Manager
Job Overview:
Individual Contributor within a global team, serving as the focal point in the MEA and EUR region to customer facing teams and customers selling on-behalf solutions and services for Global Customer Care. Provide general support through research, analysis and resolution of internal and external customer issues pertaining to opportunities to improve the CX and enable incremental revenue for our company.
Must be a strong team player with the ability to maintain positive business relationships across the organization in a rapidly changing environment. Requires delivery on commitments, executing with excellence, and demonstrating a sense of urgency when needed.
Major accountabilities:
Education:
Knowledge/Experience:
understand Customer Care capabilities and apply those to customer needs
Skills/Abilities:
Working Conditions:
May require flexible work schedule, including on-call support
Location: Can be located in either Dublin, Dubai, or London
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