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Make a difference every day
The Job Opportunity
This role works in partnership with the Serco Middle East HRLT and business leaders to identify, define and drive requirements which support strategic priorities relating to Talent Management, Leadership Development, Colleague Engagement and Experience, Nationalisation, Diversity and Inclusion and Colleague Wellbeing. You will be accountable for developing talent solutions by building capability, promoting internal career development, managing and continuously improving our approach to talent reviews, succession plans, improving EVP and colleague experience and embedding core people processes and systems in support of achievement of our longer-term strategic plans and business goals .
The Job Opportunity
This role works in partnership with the Serco Middle East HRLT and business leaders to identify, define and drive requirements which support strategic priorities relating to Talent Management, Leadership Development, Colleague Engagement and Experience, Nationalisation, Diversity and Inclusion and Colleague Wellbeing. You will be accountable for developing talent solutions by building capability, promoting internal career development, managing and continuously improving our approach to talent reviews, succession plans, improving EVP and colleague experience and embedding core people processes and systems in support of achievement of our longer-term strategic plans and business goals .
Key accountabilities
Management of the end-to-end implementation of Group projects and policies in the region including clear plans, timeline, stakeholder management, communications plan and project resources. Partner with the global management teams to rollout critical talent management initiatives and process. Be the regional lead for Serco global initiatives
Development, implementation, review and management of SME specific talent programmes and initiatives
Design, implement and manage best in class and evidenced based Nationalisation programmes and initiatives across the Division to ensure national talent is identified, developed and retained.
Define and implement strategies to drive SME’s Diversity and Inclusion and Employee Experience agendas, and ensure the strategic intent is realised whilst ensuring linkage between Diversity and Inclusion agenda and Talent and Development concepts where required
Design and implement a Colleague Wellbeing framework and proactive approach to colleague wellbeing ensuring we maintain a high level of standard in offerings to employees and the business
Prepare and present the SME Talent Review to the EMT and Senior Leadership
What we are looking for in our candidates: Outstanding written communication skills; including email communication, report writing, and preparing Executive Level presentations Structured and planned approach to all aspects of work to meeting regional and global deadlines for projects Strong interpersonal awareness and ability to connect, build relationship and collaborate with various stakeholders internally and externally and colleagues at all levels
Ability to analyse data and draw conclusions which result in new/improved policies
Good judgment and decision-making skills
Resilience in dealing with change, ambiguity and challenges
Specific requirements
Demonstrable experience in designing and managing internationally recognised talent management frameworks and people solutions .
Extensive experience working with Executive Levels in a Global organisation to deliver talent initiatives which support regional strategic priorities
Comprehensive knowledge of contemporary best practices relating to talent management, leadership development nationalisation, training, and learning and development
Strong Commercial acumen and ability to implement talent initiatives which have clear connection to business strategy
Middle East experience preferred with a focus on KSA and the UAE .
Arabic Speaker is desirable
Six Sigma certification is a preference (yellow belt/green belt/black belt)
Working with Serco
At Serco, not only is the nature of the work we do important, everyone has important role to play.
https://www.serco.com/me
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Join Us
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
