IHG Hiring for Head of Marketing, Communication and Public Relations at InterContinental Dubai Marina Hotel Job at Dubai Full Time

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join InterContinental Dubai Marina as Head of Marketing, Communication and Public Relations.

InterContinental Dubai Marina is a Five Star luxury hotel in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five star presence.

Your day to day

• Collaborate with the Director of Sales & Marketing in preparing the annual hotel marketing plan, communication plan, budget and fully integrated marketing campaigns, for Rooms, F&B and C&E, in line with the departmental standard, with relevant buy in from all stakeholders
• Responsible to develop and execute the marketing, social media and PR strategies for the hotel to increase brand awareness and maximize revenue through different channels
• Develop and distribute all operational marketing collaterals and ensure all touchpoints including, CRM and online hotel pages are always up to date with all hotel information, marketing campaigns and projects
• Lead the Marketing & PR team to ensure growth in skill as well as optimization of the workload
• Determine overall marketing campaign ROI. Monitor and review the results of each campaign to ensure that all KPI’s are met if not exceeded and takes corrective measures to improve future marketing campaigns.
• Drive projects related to photography and video shoots in adherence to brand style guidelines
• Actively monitoring, guiding and supporting the Intercontinental brand standards implementation, alignment/compliance Liaise with all revenue-generating departments to ensure offers / promotions for upcoming seasons are consolidated in a timely manner to implement marketing campaigns
• Managing online channels and guest comments’ replies to drive guest sentiment online revenue and reputation
• Evaluating and soliciting new marketing platforms, partnership, sponsorship and barter opportunities to support all revenue centers (Rooms, Residences, Sales, F&B, Spa, C&E)
• Responsible to effectively increase and maintain hotel database for consumer relationship marketing efforts
• Manage relationships with different types of agencies and suppliers making sure those partners fully understand and maximize the value of the Intercontinental Dubai Marina

What we need from you

• Ideally, to successfully fill this role, you should have an educational degree, Bachelor’s or Master’s degree in Business, Marketing, Communications or a relevant field of work.
• 2 to 5 years of progressive work-related experience.
• Strong written and verbal communication skills, detail-oriented and organized, with ability to work under pressure of deadlines and ever-shifting priorities in a fast-paced environment.
• Must be a team player, have strong interpersonal skills, and work well independently as well as part of a team, flexible attitude and ability to adapt to changing priorities and business needs.
• Strong project management skills; ability to multi-task and prioritize various projects, demonstrated proficiency in business software products and web analytics tools.
• Must have strong presentation skills, curious, proactive, and self-motivated; and experience in the hotel industry preferred.
• Must have skills and expertise in creative content writing.
• Must have understanding of loyalty and customer relationship management as well as solid knowledge in digital media and campaign planning.

What we offer

In return we’ll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we’ll give you Room to be yourself.

So what’s your passion? Please get in touch and tell us how you could bring your individual skills to IHG by clicking “Apply Online” now!

We are an equal opportunities employer.

Job Reference: EMEAA35306