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Purpose of the Job:
As a digital leader of the freight and logistics product, you will be involved in all the technical aspects and touch points of CargoWise (CW) and its modules, including – but not limited to – training, implementation, customizations, integrations, process design and automation, consultation, and support based on the best practices aiming for an optimal utilization of CW in the organization.
Job Responsibilities:
- Build and customize workflows, registry, documents, reports, rates, and contracts
- Understand CW and middleware database and infrastructure and securely generate data directly from the database when needed
- Build, customize, and document integrations with other systems (SAP ERP, Salesforce, aramex.com, customs authorities, customers, forwarders, GPS, …)
- Understand and manage eAdapter, EDI messages, E2E, and Aramex middleware interactions
- Participate in the design and implementation of aramex freight processes related to operations, accounting, finance, commercial, procurement, and compliance within CW
- Understand and implement rates, contracts, CargoGuide, CargoSphere, eAir Booking, and other related modules
- Assist in CW system training and rollout/implementation
- Master data management and cleanup
- Assist the users and MDM team from L1 to L3 and manage requests with WiseTech (WTG) and the implementation partner
- Participate in WTG account management efforts
- Monitor the implementation partner efforts and suggest improvements
- Monitor and control user access and logins
- Lead and participate in all CW needed solutions from the requirements gathering, to analysis, design, development, implementation, and maintenance & control
- Experience delivering technical training to the team
Job Requirements:
- Bachelor’s degree in IT related fields (computer science, engineering, …)
- Expert in CW (Certified professional)
- Strong knowledge of operational freight forwarding
- SQL server programming
- Hands-on experience in software development life cycle
- Excellent project management experience
- Teams building experience
- Awareness of the information security best practices
- Excellent communication skills and experience of managing relationships with internal and external parties
Company Overview:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
