Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
About the role:
The Employee Services Desk is the walk-in office of HR Shared Services that provides quality customer service to employees and managers. The HR Advisor handles front-facing HR requests and transactions, ensuring the employee’s needs are met at the service desk without further handover/ escalation.. The HR Advisor also drives other service channel adoption (i.e. kiosk and self-service portal) where facilities are made available at the walk-in centre.
Job-Specific Skills:
Key Accountabilities:
Customer Satisfaction:
Service Excellence and Team Work:
Operational Excellence:
Data Integrity
First point of contact:
About You:
Education:
Minimum Experience and Knowledge:
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Make a difference every day The Job Opportunity The Human Capital Planning Specialist is responsible...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Job Purpose: Manage and implement the Emirates digital product strategy, ensuring alignment with the business...
Apply For This JobYou as a Logistic Operations Specialist will be part of Hitachi Energy business based in Dubai, UAE. The Logistics Operations...
Apply For This JobSprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM)...
Apply For This JobJob Description Summary Job Description The MENA Region Pricing Leader delivers insights and drives decision making on critical Gas Power...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> We are recruiting a Dentist Endodontist for one of our clients in Dubai. A high-end...
Apply For This Job