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Appetizer
We are currently looking for a candidate to take up an exciting role of Retail and Lifestyle Vertical Manager.
Reporting to the UAE Area Sales Manager, the role is expected to manage and develop the global/regional/local business relationships and performance including growing Share of Wallet for parts of the customer supply chain. Both from existing customers, organically and via acquisitions from the market.
Key Responsibilities:
Client Strategy and planning
- Manage and develop the relationship with the sub-entity of the contractual customer in line with Maersk/global strategy
- Develop local value proposition to be included on the global tender
- Develop local business plan for increasing overall supply chain Share of Wallet and position Logistic & Services products
- Grow local presence across products with the sub-entity of the customer through new opportunities–also through sub-suppliers.
- Define the local value proposition and work closely with global/regional/local product organization to grow and deliver revenue growth supporting product P&L
- Develop account business plans that encompass ocean as well as Logistic & Services products on global scale (where relevant)
- Define the value proposition and work closely with product/solutions to build solutions supporting revenue growth across products (where relevant)
People Management
- Proven track of leading a diverse team
- Hands on internal team conflict resolution, stakeholder management and people processes
Responsible for Customer Satisfaction and Relationship
- Deliver client profitability as per budget
- Ensure successful business onboarding and contract compliance
- Organize and connect the global Maersk team across functions, products, and area for overall customer experience (where relevant)
- Deliver client profitability as per budget
Ensure successful business onboarding and contract compliance - Position Maersk for access to the right stakeholders, influencers and decision makers throughout the customer organization (where relevant)
Who we are looking for:
- Master’s or Bachelor’s Degree in Business Administration or equivalent
- Prior experience in Retail and Lifestyle verticals (minimum 5 years post qualification experience) within similar role in a local or multinational company
- Logistics expertise
Supply chain expertise (to optimize SOW across products), insight selling, connectors (stakeholder management, influencing skills) - High-level product understanding including how it solves different customer pains
- Strategic influencing and stakeholder management
- Strong People Management Skills (proven experience of leading teams)
- Negotiation skills/procurement tactics
- Strategic partnering, financial acumen, matrix management, value co-creator, presentation skills
- Able to work with MS Office, some accounting understanding will be a plus
- Should be forward thinking, planning and execution
- Having an understanding and respect of others
- Honest and accountable
- Professional and dedicated
