The Distribution Center of Intelligence and Excellence (CIEX) Coordinator is responsible for looking after Logistics and Commercial CIEX projects and optimization initiatives, for GCC and Turkey, which entails transportation and warehouse management, distribution network & inventory design and optimization.
The main purpose of the department is to support the local DDP Operations, including work processes, transportation management, CIEX projects, analytics, digital transformation initiatives, customer satisfaction, and long-term growth and development within established corporate guidelines.
Financial: Drive Distribution network & inventory design and optimization, GTM Strategy/design initiatives to optimize total cost-to-serve, increasing service level. Ensure budget adherence and optimize cost-to-serve for the entire region, including Logistics, Commercial and People costs.
Customer: Implement initiatives related to BRF’s Omnichannel strategy, such as online sales platforms, new sales channels (physical and digital), on B2C, B2B2C and D2C avenues. Drive the order-to-cash cycle by promoting solutions that interface with the Operations. Develop projects to increase numerical distribution and reach within the countries. Ensure the optimal Strategic Relation with customer, by re-engineering the clients’ delivery schedule process with KPIs management and Best Practices, and introducing the Net Promoter Score (NPS).
Internal Processes: Distribution Planning & Strategy: DC Stock Management; Direct Sales & Customer orders Fulfilment from Port to Doors (DDP). Design, lead and execute projects for Digital transformation on both Logistics and Commercial fronts. Track monthly SLA/KPI`s reports while reasoning any deviations from set objectives and preparing action plan for improvements. Comply with BRF Sustainability Policy guidelines, through activities in its routines that promote compliance with the indicators and global ESG (Environmental, Social and Governance) commitments of the Company, ensuring the connection between its actions and sustainable development in the BRF chain.
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