Marriott International, Inc Hiring for Engineering Projects Manager Job at Dubai

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

JOB SUMMARY

Provide senior leadership to manage the functionality and safety of the hotel facility, including the physical building/s, mechanical equipment, electrical system/s, heating and cooling systems and life safety systems and assets, in accordance with local laws and regulations. Assigns work, supervises staff and verifies and documents the completion of all routine maintenance and repairs in the property maintenance management system. Directly manage operating budget/cost controls (checkbook accounting) and execute capital projects, as assigned. Directs outside contractors, communicates with municipality officials and inspects quality of work by staff. Responds and coordinates responses to guest calls and emergency situations. Responsible for interviewing, training & development, supervising, counseling, scheduling and evaluating staff to maintain set standards.

SCOPE / BUSINESS CONTEXT

• A Full Time position based at JW Marriott Marquis Dubai.
• Number of Direct Reports – 4
• Titles of Direct Reports – Asst Engineering Managers, Engineering Project Supervisor

CANDIDATE PROFILE

Experience:

• Minimum 8 years of related work experience in project management; with 3 years of leadership experience.

Skills and Knowledge

• Understanding of facilities and engineering management.
• Strong project management skills and leadership.
• Strong customer focus/perspective and relationship skills.
• Strong commitment for team success.
• Demonstrated skills in effective budget and scheduling management.
• Ability to positively motivate teams and individuals.
• Coordinate and manage stakeholders and its resources for the job
• DWG proficient
• Experience with Project Management software

Education or Certification

• Degree or Higher Diploma in Project Management or in a Technical Field

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the successful performance of the position:

• Supervise and lead Asst Engineering Managers & Supervisors who oversee Team processes, activities & projects; and are responsible for overall quality service delivery.
• Establish a schedule/program plan for the project using Microsoft Projects or Primavera.
• Establish and highlight risks in the projects. Ability to handle cost variations and contract disputes
  • Understand all Brand/Product related issues and procedures; as well as all problem tracking procedures and is working to correct them.
  • Understand and the engineering records and filing system to support PM Programs, Capital Budget, Capital Projects, Life Safety systems & Inspections etc
  • Hire, train and mentor Engineering Project Supervisor
  • Managing Regulatory approvals through public relations
  • Follow prescribed safety procedures and emergency plans for personnel and equipment by the company and according to local laws and regulations.
  • Participate in effective energy management and preventative maintenance programs and conduct specific training for other operating departments on the safe and efficient use of equipment and energy in the hotel.
  • Make detailed plans to accomplish departmental business goals. Shall attend all scheduled meetings, as requested, and contributes actively with proper preparation.
  • Understand Technical documents and discussions and able to advice on alternatives (Judgement on Value Engineering)
  • Responsible for (direct) contracts’ administration with contractors/vendors, as assigned.
  • Establish & implement company administrative policies, procedures, and standards
  • Report to Senior Management on progress, performance and cost.
• Be able to interpret drawings of all trades and activities
  • Liaises with 3rd party vendors/contractors, as assigned
  • Maintaining a safe and hygienic work environment & Performing related duties and special projects as assigned.
• Carry out senior Engineering Leadership instructions or other designated person of authority

Safety and Security

Policies and Procedures

• Follow company, hotel and department policies and procedures.
• Follows Marriott International Hotels Limited Regional Office policies and procedures

• Protect the privacy and security of guests and coworkers.
• Maintain confidentiality of proprietary materials and information.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Perform other reasonable job duties as requested by Supervisors and Management.
• Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations

• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
• Assist other employees to ensure proper coverage and prompt guest service.
• Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Address guests’ service needs in a professional, positive, and timely manner.
• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
• Thank guests with genuine appreciation and provide a fond farewell.
• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
• Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

Communication

• Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one’s voice, using the callers’ name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
• Speak to guests and co-workers using clear, appropriate and professional language.
• Talk with and listen to other employees to effectively exchange information.

Working with Others

• Support all co-workers and treat them with dignity and respect.
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

• Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.

Physical Tasks

• Enter and locate work-related information using computers and/or point of sale systems.
• The physical ability to stand, sit, or walk for an extended period of time or for an entire work shift.
• Read and visually verify information in a variety of formats (e.g., small print).
• The physical ability to climb on a ladder to heights in excess of 10’, balance, and work above the shoulder frequently.
• The physical ability to occasionally bend/stoop, kneel, crouch, and squat
• The physical ability to use both hands for frequent grasping and occasional fine manipulation
• The physical ability to frequently carry up to 50 pounds of weight distances of up to 600 feet; and to frequently lift up to 50 pounds of weight from the floor to above the shoulders.
• The physical ability to occasionally push and pull various items, such as equipment, tools etc.
• May need to adapt to multi-temperature work environments.