Citi Hiring for Cash Officer Job at Dubai

Responsibilities:

• Strictly following all policies procedures with regards to Vault opening / closing and ensuring that all access to the Main Vault is recorded in the vault register on a daily basis and reviewed once a month by the Branch Manager

• Ensure strict adherence to Off-Hour Occupancy requirements

• Ensure that each teller is adequately equipped to cater to all customer requirements and policy requirements as prescribed in section ( Physical security teller area) of the Branch Process Manual

• Ensuring that ATM GL accounts are balanced on a daily basis

• Ensure that cash control procedures are strictly adhered to as prescribed in the Branch Process Manual

• Ensuring that Exchange Rate Board is updated first thing in the morning on a daily basis except Sundays & Public Holidays

• Ensuring that all branch GL Accounts / Sundry Accounts / AR Accounts are balanced and proved on a daily basis

• Ensuring that all cash overnight limits are maintained, any excess in cash is properly reported and approval obtained by SCOO. All excess cash is properly arranged and deposited to Central Bank, all cash in-flown and out-flows from Central Bank are reported to treasury

• Ensure that all teller areas are properly stocked with deposit slips, deposit envelopes and cash deposit slips

• Prompt & efficient queries management, ensure that all queries generated are responded/settled immediately these refer to queries initiated out through telephone calls URN Messages and MSX Messages

• Ensure that suspense dropped entries are given immediate attention, investigated and settled immediately

• Co-ordinate and liaison with other Units / Departments / Relationship Managers & Customers

• Liaison with the Central Bank, for deposit & withdrawal of cash

• Overriding teller transactions after proper checks have been conducted

• Verifying all teller transactions

• Ensure that all teller transactions are checked and mistakes rectified if any

• Monitoring & approving all cash deposits above the AML threshold of Aed equivalent 55,000.00 and maintaining proper records of source of funds. Checking the compliance report on a daily basis

• Screening of all Beneficiaries for MC issuance and obtaining necessary approvals for escalations of hits in CSAW-T.

• Maintaining stock of MC and distributing the same to tellers as and when required, maintaining a strict control and record on all socks utilized and un-utilized

• Signing Managers Checks after performing appropriate checks

• Ensure that incoming / outgoing / return clearing / purchases are executed in a timely manner

• Servicing Emergency Cash Disbursement and ensuring that cover for the same is received in the prescribed timeframe

• Periodically updating memos / designations related to the area

• Updating and obtaining approval to book teller related differenced (Shortage/Overages) maintaining a file for the same

• Submission of proofs / reporting Balance Of Payments as and when requested by FCU

• Conducting detailed teller cash count as & when instructed by ICU, sending necessary confirmation to ICU

• Conducting surprise detail cash checks for all tellers, making sure that all tellers are covered during the month, recording the same

• Checking daily EOD reports printed from Eclipse Teller

• Check all teller cash blotters against Eclipse Teller Reports

• Maintaining a record for all teller attended trainings

• Closing teller cash at the end of day

• Ensuring that all teller workstation is kept clean of any customer information all drawers locked and systems shut down, before exiting the premises – strict adherence to Clean Desk Policy requirements

• Ensure that all customer related transactions are scanned and filed in appropriate files on a daily basis

• Ensure that periodically all documents are forwarded to RMU as per the (Unit Level Record Management Procedures)

• Maintaining file for monitoring Daily Attendance / MIS / Branch Closing Positions

• Ensure that tellers are updated and advised on COB requirements and action plan

• Ensure that tellers are kept updated on any process changes or policy modifications

• Adequately plan tellers Annual Vacation and Day Offs, ensuring that necessary replacements are arranged for if required

• Ensure that all system related issues re properly reported rectified and escalated if required

• Ensure that all procedures, controls and policies are strictly adhered to

• Conducting quarterly MCA testing as and when required

• Ensuring timely liquidation of all AR accounts / Difference accounts & Sundry bookings

• Ensure periodically or as and when required, all keys and combination’s are changed and records updated as per the prescribed policies

• Activating & Deactivating ( Branch / Vault ) silent alarms

Qualifications:

• Min 5 years of experience in a related role

• Ability to work under pressure and manage to deadlines

• Ability to work in a fast-paced environment

• Consistently demonstrates clear and concise written and verbal communication

• Attention to detail and intermediate problem solving skills

Education:

• Bachelor’s degree/University degree or equivalent experience

Information Security:

• You will be required to strictly adhere to all I.S policies, and held accountable for all activity associated with your user ID & Password.

Adherence To Compliance:

• Strict compliance to U.S Policies, U.A.E Laws, Central Bank Policies & Corporate Policies

• Maintaining Ethical Standards

• Adherence to A&P requirements & other Local Requirements

• Familiarizing oneself with KYC & AML Procedures

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Job Family Group:

Operations – Transaction Services

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Job Family:

Transaction Capture Services

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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