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Job Details
What you will do
As our Inside Sales Representative, you will be based in Dubai and report to our Regional Sales Leader for Fire Detection Products. Your key responsibilities are to provide commercial and logistical support to our outside sales team & internal support to relevant departments in the supply chain. This position will help you gain experience in various sales and sales support processes while you provide added value to our Partners and Outside Sales team.
How you will do it
You will work alongside our Outside Sales Managers to develop relationships with our managed external & Internal partners to support existing business, converts pre-qualified leads, generate new business opportunities and promote new product releases. You will also be establishing relationships with our partners’ Procurement and Logistics departments to ensure timely communication and support through to delivery.
You will learn our sales management tools, sales tactics and processes, and perform high level customer support when issues arise. To do so, you will develop working relationships and cross-functional teams within our internal departments including but not limited to Customer Service, Manufacturing, Distribution and Product Management teams. You will also establish the relationships with assurance, inspection, product testing and certification companies e.g. INTERTEK and have the ability to deal with Government Authorities e.g. Customs, Civil Defense, Ministries whenever required etc.
What we look for
Required
Minimum of 3 years’ experience in a Customer Services / Inside Sales Management orientated role
Experience in supporting Middle East based customers
Ambitious individual with room to grow and develop into larger role
Self-motivated, free thinking and solution-oriented
Analytical and problem-solving skills
Good Knowledge for Fire detection systems “UL & EN”, PAVA, Aspirating Smoke Detection (ASD) System
Negotiation Skills
Strong verbal communication: Arabic & English
Travel up to 15% to Saudi and within the region (advanced notice will be given)
Preferred
International logistics and/or regional trade experience
Experience of internal systems such as CRM/ Salesforce and ERP /SAP
